Update the dongle driver for Windows 8.1

The flowing will also work for other Windows operating systems such as Windows 7 and Vista,
XP might not be supported after April 2014 when support is withdrawn by Microsoft

Overview

Windows 8.1 can automatically install the wrong driver, this can occur after upgrading from Windows 8.0 or on a new installation. The problem can also be caused by installing a version of seaPro that does not support Windows 8.1.

For Windows 8.,12 support you need to be using 10.154/9.154 or higher, if you have version 9 or 10 you can download a maintenance update here.

http://www.euronav.co.uk/Downloads/DownloadStart.htm

To fix the problem - two options

1.Downnload latest driver from the hardware supplier (quickest solution)

Download can be found here
Sentinel HASP/LDK Windows GUI Run-time Installer

(If moved go to http://www.safenet-inc.com/ and then the support option and look for HASP drivers)

Then select HASP/LDK GUI Run time.
Once downloaded. unzip the files and run the program, follow the on screen instructions

Note: this might be a later version than that offered by the Microsoft Windows update

If this fails try the full removal option offered by the downloaded program and then re-install the driver.

2. Manual removal and re-installation

• Leave the dongle inserted
• Open the Device manager Control panel, search for “Device Manager” or right click on the new 'start menu' and select Device Manager.
• Scroll down to the Universal Serial Bus controller (at bottom of list) – expand and uninstall anything that has the words HASP, Aladdin or SafeNet.
  
  Right click on each item and select uninstall, its important to select the option to Delete the driver software
  
  
  
  
  
• Uninstall any other items that might have a yellow question mark against it.
• Remove the dongle and reboot your computer.
• Insert the dongle. Windows will normally recognise the dongle and download the correct driver software.
• After a few seconds the red light on the dongle should illuminate

If above fails to rectify the problem, repeat the above but after rebooting the computer don't insert the dongle, instead re-install seaPro (10.154/9.154or higher). Then re-insert the dongle and start seaPro

end of doc